Refund policy
✝️ YourFaithShopping Refund Policy
Welcome to YourFaithShopping. We are dedicated to providing high-quality, curated products paired with reliable year-round service. We strive to make every delivery a smooth and thoughtful experience.
To ensure you know what to expect, please review our Refund Policy for details on how we handle returns and refund requests.
📖 Our Refund Promise
We want you to love what you ordered, but we know plans can change. Here is the lowdown on how we handle refunds:
The 30-Day Window: You can request a full refund within 30 days of your purchase, provided your order hasn't left our warehouse yet.
The "Point of No Return": Once your order is dispatched, it’s officially on its way to you! At that stage, we can no longer cancel or recall the shipment.
Get in Touch: Need a hand? Email us at support@yourfaithshopping.com. We’ll jump on it right away to help you out.
⭐️ Exceptions to Refunds
While we strive to be as flexible as possible, there are a few instances where we cannot offer a refund or return:
Final Sale Items: Any products marked as Final Sale are yours to keep—they are not eligible for returns or refunds.
Shipping Costs: Please note that delivery and shipping fees are non-refundable.
Older Orders: We cannot offer reshipments or refunds for any orders where the tracking information is more than 3 months old.
🙌 Oops! Let’s Fix That
If your order arrives damaged, defective, or just plain wrong, we’ve got your back. Here’s how we’ll make it right:
Reach Out: Send an email to support@yourfaithshopping.com.
Details, Please: Include your name, order number, and the product name, along with a few clear photos of the issue.
The Solution: Once we’ve verified the problem, we’ll ship out a replacement to you at no extra charge.
📦 Missing or Lost Orders
Sometimes packages take a scenic route! If your order seems stuck or is nowhere to be found, don’t worry:
Get in Touch: Shoot us an email at support@yourfaithshopping.com.
Our Process: We’ll jump on a call with the carrier to track down your package.
The Promise: If your order is officially declared lost in transit, we’ll send out a replacement at no extra cost to you.
🧳 Managing Your Subscription
Please review our terms regarding subscription cancellations and refund eligibility:
Cancellation Process: Subscriptions may be terminated at any time via email (support@yourfaithshopping.com) .
Refund Eligibility:
0–1 Months: Requests for partial refunds are reviewed individually.
Post-1 Months: All fees are non-refundable and non-transferable.
Access: Your membership benefits and access to the YourFaithShopping Club will remain active through the conclusion of your final paid billing cycle.